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The SBA has mandated that SBDC networks “must submit
a project plan which utilizes web-based technology for direct client service delivery.”
Do all this and more— affordably.
Because PureSBDC meets, and far exceeds, SBA mandates—
both clients and SBDC personnel enjoy tangible, productive benefits.
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- Let us worry about the infrastructure required for your network to reach SBA Level IV.
PureSBDC is built to encourage and track client-counselor interaction.
- That leaves you free to focus your attention on increasing client participation in
online courses and counseling.
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SBA Level I • 60 Points
- Has a website providing access 24/7
- Website contains information about upcoming events, training, business opportunities, etc.
- Provides a link to the SBA Home Page
- Provides links to specific areas of the SBA website
- Maintains and updates website on a monthly basis to ensure accuracy
- Website provides direct e-mail access to an SBDC recipient
SBA Level II • 124 Points
- Website has capacity for clients to download forms and other templates
- Website provides accessibility to a library of business and management resource materials
- Website has search and query capabilities
- Website has an automated system for registering for and scheduling counseling
- Website has an automated system for registering for and scheduling training
- Website can accommodate communication between clients and counselors via e-mail
- Website provides linkages to online training programs offered by other entities
- From 1-15% of counseling hours take place online
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SBA Level III • 152 Points
- Clients can complete and submit business and other templates online (forms, business plans, financial statements, etc.)
- Website can accommodate communication between clients and counselors via an online, real time chat capability
- 1-9% of training courses reported to SBA is available online, e.g. webinars, self-paced courses, instructor-led courses
- 1-9% of total counseled clients originated with an online initial counseling session
- 16% or more of counseling hours takes place online
- 1-9% of the training clients reported to SBA registered for online training
SBA Level IV • 158 Points
- 10% or more of total counseled clients originated with an online initial counseling session
- 10% or more of training courses reported to SBA is available online, e.g., webinars, self-paced courses, instructor-led courses
- 10% or more of the training clients reported to SBA registered for online training
- Website has an automated needs assessment, diagnostic tool or expert system that identifies type and level of service required...
- ...and refers client to targeted level of service
- Website delivers services via audio or video streaming
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