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PureSBDC IS A SET OF WEB TOOLS THAT ARE INTEGRATED INTO YOUR SBDC NETWORK’S WEBSITE
Via your website, the PureSBDC software platform provides your small business clients with
efficient, organized, self-serve access to your content.
PureSBDC facilitates e-counseling
and streamlines new client registrations through automation. PureSBDC promotes workshops, and can handle the
sale of workshop registrations, books, software, and other products. PureSBDC interfaces with your college course catalog
and Center IC software from Center Dynamics. PureSBDC provides your staff with management tools
via a password-protected area of the website called the “Backstage”.
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OPTIMIZE COUNSELOR TIME.
FOCUS ON THE PREPARED CLIENT
At Small Business Development Centers, the focus is counseling clients.
The PureSBDC system optimizes counselor time, allowing the SBDC
to reach more clients, and serve each of them better.
GETTING BETTER ANSWERS— FASTER
Often, a business owner simply needs a quick answer to a pressing issue.
On such occasions, both rural and urban clients may prefer the speed and
convenience of an online self-help system to scheduled one-to-one counseling.
The client’s solution may be just a click away— in a searchable knowledge base,
or an online discussion board.
SCALING UP THE SOLUTIONS
Although no two businesses are identical, it is also true that many share common challenges.
It follows that some significant portion of SBDC counseling is routine,
and therefore represents an opportunity to scale the SBDC’s service delivery—
making expert knowledge available to much larger audiences, at a much lower cost.
REACHING A WIDER AUDIENCE
Face-to-face counseling requires time-consuming travel for SBDC clients and/or
counselors— particularly rural businesses which may be a great distance from
their nearest SBDC location. The PureSBDC platform collapses physical distance,
saving clients’ and counselors’ time. Since your online SBDC is never closed,
clients have 24/7 access to the SBDC business information they need.
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